Your privacy matters to us. This Privacy Policy explains exactly what personal data www.hawkplay collects, how we use it, who we share it with, and the rights you have under Philippine law.
Key principles that guide how www.hawkplay handles your personal information
Every piece of data transmitted between your device and www.hawkplay is protected by industry-standard 256-bit SSL encryption. Your personal and financial information is never sent in plain text.
www.hawkplay does not sell, rent, or trade your personal data to third-party marketers. Your information is used solely to operate and improve the platform and to comply with legal obligations.
www.hawkplay processes personal data in full compliance with the Data Privacy Act of the Philippines (Republic Act No. 10173) and the regulations issued by the National Privacy Commission (NPC).
We tell you exactly what data we collect, why we collect it, and how long we keep it. No hidden data practices, no vague language — just a clear, honest account of how your information is handled.
You have the right to access, correct, delete, and port your personal data held by www.hawkplay. Submit a data subject request through our support team and we will respond within the timeframes required by Philippine law.
www.hawkplay uses cookies and similar tracking technologies only to improve your experience and analyze platform performance. You can manage your cookie preferences at any time through your browser settings.
This Privacy Policy ("Policy") describes how www.hawkplay ("we," "us," "our," or "the Platform") collects, uses, stores, discloses, and protects the personal information of users ("you," "your," or "Player") who access or use the www.hawkplay website, mobile application, and all associated gaming services (collectively, the "Services").
www.hawkplay is committed to safeguarding the privacy and security of your personal data. We operate in accordance with the Data Privacy Act of the Philippines (Republic Act No. 10173, as amended, "DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission ("NPC"). Where applicable, we also observe internationally recognized data protection principles.
Scope: This Policy applies to all personal data collected through the www.hawkplay platform, including data collected during account registration, gameplay, financial transactions, customer support interactions, and your general use of our website and mobile application.
By registering an account or using the www.hawkplay Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the platform immediately.
www.hawkplay collects the following categories of personal data in connection with the provision of our Services:
Sensitive Personal Information: Where www.hawkplay collects sensitive personal information as defined under the DPA (such as government ID numbers), we apply heightened security measures and process such data only to the extent strictly necessary for identity verification and regulatory compliance.
www.hawkplay collects personal data through the following means:
The majority of personal data we hold is provided directly by you during account registration, KYC verification, deposit and withdrawal requests, customer support interactions, and when you participate in promotions or surveys on the www.hawkplay platform.
When you access the www.hawkplay website or mobile application, we automatically collect certain technical data through cookies, web beacons, pixel tags, and similar tracking technologies. This includes your IP address, device identifiers, browser type, and behavioral data relating to your use of the platform.
We may receive personal data about you from third-party identity verification providers, payment processors (such as GCash, PayMaya, and partner banks), fraud detection services, and analytics providers engaged to support the operation of the www.hawkplay platform. All such third parties are contractually required to handle your data in accordance with applicable privacy laws.
In limited circumstances, and where permitted by law, www.hawkplay may supplement the information we hold about you with data obtained from publicly available sources, such as government registries or publicly accessible social media profiles, for the purpose of verifying your identity or investigating suspected fraud.
www.hawkplay uses the personal data we collect for the following purposes:
Under the Data Privacy Act of the Philippines, www.hawkplay processes your personal data on the following legal bases:
www.hawkplay does not sell your personal data. We may share your information with the following categories of recipients only to the extent necessary and in accordance with this Policy:
We engage trusted third-party service providers to assist in operating the www.hawkplay platform, including KYC and identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), cloud hosting providers, fraud detection services, and customer support platform operators. These providers act as data processors under our instruction and are bound by data processing agreements that require them to protect your data.
www.hawkplay is required by law to disclose certain personal data to Philippine regulatory and law enforcement authorities, including PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent government agencies, where required by applicable law or a valid legal order.
In the event of a merger, acquisition, restructuring, or sale of all or part of the www.hawkplay business, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you of any such transfer and the privacy choices available to you.
No Third-Party Marketing: www.hawkplay will never share your personal data with third-party advertisers or marketing companies for their own promotional purposes without your explicit prior consent.
www.hawkplay retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:
Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized in accordance with our data disposal procedures.
www.hawkplay uses cookies and similar tracking technologies (including web beacons and pixel tags) to enhance your experience on the platform, analyze usage patterns, and support our security and fraud prevention measures.
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the www.hawkplay platform. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.
www.hawkplay implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:
Your Role in Security: While www.hawkplay takes extensive measures to protect your data, you also play an important role. Keep your login credentials confidential, use a strong and unique password, enable two-factor authentication, and contact our support team immediately if you suspect unauthorized access to your account.
Under the Data Privacy Act of the Philippines, you have the following rights with respect to your personal data held by www.hawkplay:
| Right | What It Means |
|---|---|
| Right to Be Informed | You have the right to know what personal data we collect, why we collect it, and how it is processed — which is the purpose of this Privacy Policy. |
| Right of Access | You may request a copy of the personal data www.hawkplay holds about you, along with information about how it is being processed. |
| Right to Rectification | You may request correction of any inaccurate or incomplete personal data we hold about you. |
| Right to Erasure | You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. |
| Right to Data Portability | You may request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service provider. |
| Right to Object | You may object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests. |
| Right to Withdraw Consent | Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing. |
| Right to Lodge a Complaint | You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated. |
To exercise any of the above rights, please contact our Data Protection Officer (DPO) using the details provided in Section 15 of this Policy. We will respond to all verified data subject requests within fifteen (15) business days, or within the timeframe required by applicable law.
The www.hawkplay platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from individuals under the age of 21.
If we become aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the www.hawkplay platform, please contact our support team immediately so that we can investigate and take appropriate action.
Age Verification: www.hawkplay employs mandatory age verification procedures during account registration and KYC review to prevent underage access to our gaming services. All players must confirm they are 21 years of age or older before completing registration.
In the course of operating the www.hawkplay platform, your personal data may be transferred to and processed in countries other than the Philippines, including countries where our cloud hosting providers, KYC verification partners, or other service providers maintain their infrastructure.
Where such cross-border transfers occur, www.hawkplay ensures that appropriate safeguards are in place to protect your personal data in accordance with the requirements of the Data Privacy Act of the Philippines. These safeguards may include contractual data transfer agreements incorporating the standard contractual clauses approved by the National Privacy Commission, or transfers to countries that have been assessed as providing an adequate level of data protection.
By using the www.hawkplay platform, you acknowledge and consent to the transfer of your personal data to other countries as described in this section, subject to the safeguards described above.
The www.hawkplay platform may contain links to third-party websites or services for informational or operational purposes. This Privacy Policy applies solely to the www.hawkplay platform and does not extend to any third-party websites or services that may be accessible through links on our platform.
www.hawkplay is not responsible for the privacy practices, content, or data security measures of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit before providing any personal information to those sites.
www.hawkplay reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made to this Policy, we will notify registered players by email or through a prominent notice on the www.hawkplay platform at least seven (7) days before the changes take effect.
The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. Your continued use of the www.hawkplay platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised Policy, you must discontinue use of the platform and may request account closure in accordance with our Terms and Conditions.
We encourage you to review this Privacy Policy periodically to stay informed about how www.hawkplay protects your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by www.hawkplay, please contact our designated Data Protection Officer (DPO):
We are committed to resolving all privacy-related inquiries promptly and in good faith. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC).
Effective Date: This Privacy Policy is effective as of January 1, 2026, and supersedes all prior versions. For questions about your rights under the Data Privacy Act of the Philippines, you may also visit the official website of the National Privacy Commission.
Now that you know how we protect your privacy, join millions of Filipino players who trust www.hawkplay for a secure, fair, and exciting gaming experience. Must be 21 years or older to register.